Terms of Service

Overview

This website is operated by BENNETT & TAYLOR. By accessing or using our website, creating an account, or purchasing products from us, you agree to these Terms of Service, together with any other policies published on our website.

If you do not agree with these terms, please do not use our website.

We reserve the right to update or modify these Terms of Service from time to time. Any changes will take effect once published on our website. Your continued use of the website following any changes constitutes acceptance of the updated terms.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer and sell our products online.

Orders

By placing an order, you are making an offer to purchase the selected products.

An order confirmation email confirms that we have received your order but does not necessarily constitute final acceptance of your order.

A contract for the purchase of goods is formed once your order has been accepted and/or dispatched.

We reserve the right to refuse or cancel an order where:

• A product is unavailable
• There is an error in the price or product information
• We reasonably suspect fraud or misuse
• Delivery cannot be completed to the address provided

If payment has already been collected for an order that we cancel, the applicable amount will be refunded to the original payment method.

Use of Our Website

By using this website, you confirm that you are legally able to enter into transactions through the website or that you have the consent of a parent or legal guardian where required.

You must not:

• Use the website for unlawful or fraudulent purposes
• Violate any applicable laws or regulations
• Introduce viruses, malware, or other harmful code
• Misuse the content, services, or functionality of the website
• Attempt to interfere with the security or operation of the website

A violation of these requirements may result in your access to the website being restricted or terminated.

Products & Pricing

We make reasonable efforts to ensure that product descriptions, photographs, pricing, and other information displayed on our website are accurate.

However, colours and appearance may vary depending on your device, screen settings, lighting, and other factors.

Prices, product availability, promotions, and offers may change from time to time without prior notice.

Certain products may be available exclusively through our online store and may be available only in limited quantities.

Unless otherwise stated, prices displayed on our New Zealand store are shown in NZD (New Zealand Dollars).

Payment & Customer Information

Customers are responsible for providing accurate, current, and complete information when placing an order.

You agree to provide accurate billing, payment, contact, and delivery information so that we can process your order and contact you if necessary.

We reserve the right to refuse or cancel an order where we reasonably suspect fraudulent activity, inaccurate information, unauthorised payment activity, or a breach of these Terms of Service.

Third-Party Links & Services

Our website may contain links to third-party websites, applications, payment providers, or other services.

We are not responsible for the content, availability, security, or privacy practices of independent third-party services.

We recommend reviewing the applicable terms and privacy policies before using third-party websites or services.

Customer Reviews & Submitted Content

If you submit reviews, comments, photographs, feedback, suggestions, or other content to us, we may use that content for purposes including improving our website, providing customer support, and marketing our products and services, subject to applicable law and our Privacy Policy.

You must not submit content that is unlawful, abusive, misleading, defamatory, or infringes the rights of another person or organisation.

You confirm that you have the necessary rights to any content you submit to us.

Privacy

The collection, use, storage, and handling of your personal information is governed by our Privacy Policy and applicable privacy laws.

Please refer to our Privacy Policy for more information about how we handle personal information.

Errors & Inaccuracies

Although we make reasonable efforts to ensure that information on our website is accurate, occasional errors may occur in product descriptions, pricing, promotions, availability, shipping information, or other content.

We reserve the right to correct errors, update information, or cancel affected orders where appropriate.

If an order is cancelled after payment has been received, the applicable amount will be refunded.

Prohibited Activities

You must not use our website to:

• Violate applicable laws or regulations
• Engage in fraudulent or unlawful activity
• Harass, abuse, or harm others
• Distribute viruses, malware, or malicious code
• Collect or misuse another person's personal information
• Attempt to bypass security measures
• Interfere with the proper operation of our website or services

We reserve the right to restrict or terminate access to our website where these conditions are violated.

Liability

To the maximum extent permitted by applicable law, BENNETT & TAYLOR will not be liable for indirect, incidental, or consequential losses arising solely from the use of our website or services.

Nothing in these Terms of Service is intended to exclude, restrict, or modify any rights or remedies that cannot lawfully be excluded or restricted.

In particular, nothing in these Terms is intended to limit any rights you may have under applicable New Zealand consumer protection laws, including the Consumer Guarantees Act 1993 and Fair Trading Act 1986, where those laws apply.

Governing Law

These Terms of Service are governed by the applicable laws of New Zealand.

Any disputes arising from these Terms will be dealt with in accordance with applicable New Zealand law and any mandatory consumer protection rights available to you.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded under New Zealand law.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices, or legal requirements.

The latest version will always be made available on our website.

Your continued use of our website after updated Terms have been published constitutes acceptance of those changes, to the extent permitted by applicable law.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Store name: BENNETT & TAYLOR
Email: info@bennettandtaylor.com
Location: Auckland, New Zealand